What Types of Automation Are Available for ITSM?

March 22, 2021

In this day and age, driving business growth and continuity comes from having an efficient digital ecosystem. This ecosystem needs to work for you and..

6 ITSM Tools to Improve Workplace Productivity

March 15, 2021

 

We're a BMC Software Elite Partner and the longest-serving partner in the UK. As well being a trusted partner for BMC's range of applications, we..

How ITSM Software Is Revolutionising the Workplace for Employees

March 8, 2021

We’ve seen how businesses who haven’t adapted to the times and haven't focused on digital transformation - especially in light of the COVID-19 pandemic..

How Can Service Management Automation Increase Employee Productivity?

March 1, 2021

IT ecosystems need to create the greatest potential for productivity, and be supported by the best solutions to address user needs. One of those..

Common Factors Affecting Employee Productivity in an Organisation

February 22, 2021

Productivity is the be-all and end-all of business. It's the key driver of profitability and efficient management. Ensuring continuous productivity..

Why KTSL are Specialists in Employee Experience Solutions

February 15, 2021

To maintain high levels of productivity, loyalty and efficiency across your organisation, you have to look to improving your employee experience. To do..

The Future of Employee Experience 2021

February 8, 2021

Growth demands agility. We’re no longer living in a world where the horizon is a decade away - it’s next year or the year after that. And that horizon..

What Is Employee Experience?

January 25, 2021

Employee experience is a crucial focus for modern businesses. An employee’s experience begins from the day they’re hired and ends when they leave...

5 key reasons to get your cloud costs under control

January 15, 2021

Digital transformation is driving rapid cloud adoption, causing a significant change in IT infrastructure buying practices and a shift of IT capital..

What Is Robotic Process Automation and How Can It Benefit Employees?

December 28, 2020

Imagine a service desk specialist who has lots of manual data entry responsibilities. In enterprise businesses, this isn’t an efficient use of their..